Laundry Courier & Operations Assistant - BIGKLIN LAUNDRY XPRESS

Join BIGKLIN LAUNDRY XPRESS as a Laundry Courier & Operations Assistant in Malang, Jawa Timur! We are a fast-growing laundry service provider dedicated to delivering exceptional customer service with efficiency and care. As part of our team, you will play a crucial role in ensuring our operations run smoothly and our customers receive their laundry promptly and in perfect condition.

BIGKLIN LAUNDRY XPRESS was founded with a vision to revolutionize the laundry industry in Indonesia. With our state-of-the-art facilities and a team of dedicated professionals, we have quickly become a trusted name in the industry. In this role, you will be responsible for managing the logistics of our laundry service, from picking up and delivering laundry to customers, to overseeing the day-to-day operations of our facilities.

📋 Tanggung Jawab Pekerjaan

• Pick up and deliver laundry to and from customers using our fleet of vehicles.
• Manage the day-to-day operations of our laundry facilities, including sorting, washing, drying, and folding laundry.
• Ensure that all laundry is processed according to our strict quality standards and customer requirements.
• Maintain accurate records of all laundry transactions and customer information using our in-house management software.
• Provide excellent customer service, addressing any concerns or issues that may arise during the laundry process.
• Assist in the maintenance and upkeep of our laundry equipment and facilities.
• Work collaboratively with our team to achieve our operational goals and customer satisfaction targets.
• Adhere to all safety protocols and regulations to ensure a safe working environment for yourself and your colleagues.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a similar role within the laundry or logistics industry.
• Familiarity with laundry equipment and processes, including sorting, washing, drying, and folding.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Valid driver's license and clean driving record.
• Fluency in both Indonesian and English is a plus.
• Ability to lift and move heavy laundry loads.
• Willingness to work flexible hours, including weekends and holidays, as needed.

🛠️ Keahlian

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